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< Back Previous Next Services Resident Services Contact: residentservices@bellwetherhousing.org About Resident Services We hope your apartment will be a strong foundation for you to grow, stabilize, rebuild, and thrive. An apartment is one piece of a good life. You may need other benefits and services to be stable, healthy, and thriving. We are here to help. Our Resident Services team offers support and referrals. They also host community events at every Bellwether building. The Resident Services program is free and confidential for all Bellwether Housing residents. Our Resident Services team can help you: · Sign up for rental assistance · Sign up for unemployment and disability benefits · Help you find a job, career training, and volunteer opportunities · Answer Medicare, Medicaid, and Social Security questions · Get DSHS services · Find childcare · Get renter’s insurance · Access low-cost, healthy food or meal delivery · Sign up for low-cost transportation · Get low-cost internet · Get a free or low-cost cell phone · Find English as a Second Language Classes · Assist with financial planning · Find low-cost health care · Access mental health services · Find addiction-treatment services · Help you find to legal services · Advocate on your behalf · Connect you to community resources Your Resident Services Coordinator is a friendly, supportive person that can help you navigate challenges and build community. Previous Next

< Back Previous Next Rent and Access Rent When is rent due? When is my rent considered late? Rent is due on the 1st of the month. Rent is considered late if it is received after the 5th of the month. There is a $75 fee for late rent. There is a $5 late fee for our HUD subsidized units. *While the statewide and city COVID eviction moratorium is in effect, late fees will not be assessed. Can I pay in cash? No, rent may be paid online or by personal check, cashier's check, or money order. Can I pay rent online? Yes! You can pay rent online with your checking or savings account or by credit card. You will need to contact your site manager to get information to sign up. Visit https://pay.bellwetherhousing.org for more information. Where can I get a money order? Money orders are available at post offices, and at most grocery and convenience stores. How do I fill out a money order/how do I fill out my rent check? Bellwether Housing will not accept a check or money order that is not correctly and completely filled out. Bellwether staff cannot complete checks or money orders for you. Personal Checks must include: Pay to the Order of: Bellwether or Apartment Name Rent Payment Amount in numbers (example: $678.00) Rent Payment Amount written out (example: Six Hundred Seventy-Eight and no/00) Apartment Number — if it is not in the printed address, write your apartment number in the note section at the bottom left of the check Your Signature — sign your name in the signature section of the check (bottom right hand corner) Your Signature — sign your name in the signature section of the check (bottom right hand corner) Money Orders must include: Pay to the Order of: Bellwether or Apartment Name Your Name/Signature in the From section Apartment Number - write your apartment number in the Address or Note section See a money order example. What can I do if I can't pay my rent on time? Contact your Site Manager as soon as possible to see if a payment plan may be an option. Also contact the Resident Services team, they can help you find rental assistance and other resources. Previous Next

< Back Previous Next Maintenance Complaints and Grievances Form Please visit our Grievances page for more information. Previous Next

Bellwether Housing offers affordable housing in greater Seattle. We create stronger communities where people of diverse incomes and backgrounds thrive. Standing With Our AAPI Community | Black Lives Matter | Refer A Friend Bonus | Admin Offices Closed Find Your New Home Apartment Finder The Confluence Pre-leasing now, opening this fall. 103 apartment homes minutes from the Tukwila Light Rail Station. Hurry- large apartments are going fast! Call to reserve yours today! 206.490.0983 Check out the building! We create access to opportunity through affordable housing. About Bellwether Housing 1/1

< Back Previous Next Moving Out Moving Out Steps What happens if I need to break my lease? Contact your Site Manager and give notice as soon as possible so that we may begin advertising your unit. Residents are responsible for the rent through the lesser of the term of the lease or until the unit is re-rented at the same or higher monthly rent. Can I sublet my apartment? No, sublets are not allowed. This includes short-term rentals such as Airbnb and VRBO. How do I provide proper Notice of Intent to Vacate? Residents are required to give written notice or submit a Notice of Intent to Vacate 20 days prior to the end of the initial lease period or, if a lease is on month-to-month, 20 days prior to the end of the month in which they plan to move out. Examples: If you would like to move out on February 28th, notice must be given by February 8th If you would like to move out on June 30th, notice must be given by June 10th If you would like to move out on October 31st, notice must be given by October 11th For residents living in our HUD buildings, a written 30-day Notice to Vacate is required for the end of the month that you plan to move out. Residents are rent-responsible for the initial lease term, regardless of move-out date. Previous Next

< Back Previous Next Security Reporting Security Incidents Let us know about any safety issues you encounter. This helps us keep track of what’s happening at buildings. You can share with your property manager, resident service coordinator, by calling us at 206-623-0506 or emailing bellwether@bellwetherhousing.org . Emergencies If you or someone else are in immediate danger, call 911 if you are able and feel safe doing so. Consider requesting "fire and rescue only" when appropriate (i.e., for behavioral health issues). Non-Emergency Safety Issues For non-emergencies requiring a police response, such a reporting a theft or filing a crime report call: Seattle Police Department Non-Emergency Line: (206) 625-5011 Tukwila Police Department Non-Emergency Line: (206)-241-2121 Theft If there is a theft, contact the police non-emergency lines listed above. Then, please write an email or note to your Property Manager ASAP. This provides a written record of the issue and is proof in the event legal action is taken. If the building office is open, you can call your Property Manager directly. The site manager may unavailable immediately to respond, so this is why reports of non-emergency incidents should be put in writing. If you need help writing a report or need translation services, please contact your Resident Services Coordinator. If there is an emergency during business hours, call the police and call the office. The police are best equipped to handle urgent issues and reports of theft. Previous Next

< Back Previous Next Rent and Access Laundry Do not leave clothes or personal items unattended in the laundry room or common areas. Unattended items attract thieves and may result in theft. Building Management is not responsible for the theft of any property left in these areas. If you must leave your laundry unattended, set a timer on your phone so that your clothes do not get left for long periods of time. Washers and dryers are maintained by CSC Serviceworks. If a washer or dryer malfunctions, visit the CSC Service Request Portal . You will need to give your name, building, address, and the sticker number of the machine. CSC will send a service person during regular business hours. Previous Next

< Back Previous Next Policies Household Changes ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. Previous Next

< Back Previous Next Security Weather Safety It’s great to prepare for extreme weather conditions, like snowstorms and heat waves, in advance. Stay stocked up on food, prescriptions, and other daily essentials. If you need help accessing food and medical supplies, contact your Resident Services Coordinator. If you drive, make sure that your car is filled with gas In icy conditions, be cautious to avoid falls and accidents. Wear shoes with traction and use walking sticks if needed for extra stability. When possible, avoid going out when there is snow or ice. DO NOT space heaters. Space heaters are not allowed at Bellwether because they are a fire risk. Every apartment has heat. If there is a problem with your heaters, please alert your Site Manager for Maintenance to assess. If there is a power outage, use battery powered lights. Keep these lights where it is easy to find them. During a power outage do not use candles near flammable materials. Keep candles or lanterns out the of the reach of children. Do not use grills, generators, or other gas-powered appliances in your home or anywhere on the property due the dangers of carbon monoxide poisoning. Acts of nature will happen, and it is best to wait them out versus engaging in any risky behaviors. If you need help building an emergency kit, contact your Resident Services Coordinator Previous Next

< Back Previous Next Security Safety Take simple precautions to increase security for yourself and your fellow residents: Get to know your neighbors. When neighbors know each other, they are more likely to keep an eye out for one another. Be aware of what is going on around you; do not open the building entrance for people you do not know or let unknown persons follow you into the building. If you witness criminal activity or intruders on the property, please contact the police first and then contact your Site Manager. Previous Next

< Back Previous Next Security Neighbors and Community Safety Get to know your neighbors and watch out for each other. Discuss the building, neighborhood, and exchange contact details. Inform trustworthy neighbors when you plan to be away so that they can keep an eye out on your place. Building management hosts community events. Residents can also lead events or gatherings. If you’d like to organize community, reach out to Building Management. Being part of community events and getting to know your neighbors builds a sense of community. An active, strong, and engaged community is a deterrent against crime at a property. Previous Next

< Back Previous Next Services Renter’s Insurance We strongly encourage all residents sign up for renter’s insurance. Renter’s insurance protects your family, belongings, and you when the unexpected happens. Renter’s insurance costs around $10-$20 a month. It typically covers: • Theft • Vandalism • Fire Damage • Water Damage • Property Damage Liability • Bodily Injury Liability • Medical Expenses • Additional Living Expenses Bellwether Housing has insurance that protects your apartment building, but we are not responsible for damages inside your apartment or to your belongings due to theft, fire, or flood. Renter’s insurance can also protect you if you accidentally damage a neighbor’s belongings. Not sure where to start? Worried about paying for it? The Resident Services team can help. Give them a call! Previous Next