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- Employees | Bellwether Housing
Employees Content and links for Bellwether Housing employees are provided here. Employee Resources Okta Login https://bellwetherhousing.okta.com/login/login.htm?fromURI=%2Fapp%2FUserHome Sharepoint / Beehive https://bwhousing.sharepoint.com/sites/Intranet MyBellwetherHousing (benefits) http://www.mybellwetherhousing.com/ Paylocity https://access.paylocity.com/?ReturnUrl=%2FSignIn%3FfromSso%3DTrue AbsencePro (for leave of absences) https://absencepro.absencemgmt.com/FMLAWeb/login/login.xhtml Ethics Point https://secure.ethicspoint.com/domain/media/en/gui/74625/index.html Looking for a list of our employees? See our People page
- No-Smoking Policy | bellwetherhousing
< Back Previous Next Policies No-Smoking Policy All Bellwether Housing Apartments are no-smoking communities which includes individual apartment units. Bellwether posts “No Smoking” signs at entrances and in common areas and will enforce compliance with this Policy. This Policy applies to any and all persons entering a designated Bellwether property, including residents and their guests and visitors, contractors, and employees. Smoking is not permitted in individual units or the common spaces of a designated Bellwether community or facility of any type after the effective date of the Policy, unless otherwise specified. "Smoke" or "smoking" means the possession or use (carrying or smoking) of any kind of lighted pipe, cigar, cigarette, or any other lighted smoking equipment or tobacco product or other substance. “Individual units” are defined as the interior and exterior spaces tied to a particular multi-family apartment dwelling unit. This includes, but is not limited to, bedrooms, hallways, kitchens, bathrooms, patios, balconies, and entryway and window areas. “Common spaces” are defined as areas within the building interior, that are open to the public or are private spaces other than individual units, including but not limited to entryways, community patios or balconies, roof terraces, lobbies, hallways, elevators, management offices, public restrooms, community rooms, community kitchens, stairwells, parking garages and carports, and any other area of the building that is accessible to employees, residents and guests or any other person. Smoking is only permitted in areas outside the building that are not common areas, and which are a minimum of 25 feet away from any entrance to the building or from windows and/or air intake vents through which smoke could enter the building. All residents and guests are required to dispose of their used smoking materials, cigarette and cigar butts, ashes, etc. in appropriate collection receptacles off the property. Landlord is not obligated to provide collection receptacles. Previous Next
- Grievance Process | bellwetherhousing
< Back Previous Next Policies Grievance Process Bellwether Resident Concern and Grievance Process Our goal is to provide safe, affordable, and high-quality housing. We strive to make your home just that: “your home.” We recognize that living within a community can bring unexpected issues or concerns involving neighbor relations and expectations. We also understand that residents may not always agree with our policies, conclusions, or our actions. The intent of this process is to contribute to a positive living atmosphere where our residents can express concerns without any fear of retaliation and with the expectation of a prompt, carefully considered response. We welcome and appreciate resident involvement and feedback. Step 1: Attempt to discuss concern with respective parties (staff or neighbor involved, etc.) if appropriate. Disagreements and misunderstandings do occasionally occur. We ask that before the concern becomes too great, you talk directly with the staff member or neighbor involved, as a lot of issues can be resolved this way. We also understand that this is not always an option, or it might not feel safe, in this case please go to the next step. Step 2: If unable to resolve your concern after speaking with the individual(s) involved, or if you are uncomfortable doing so, please complete a Resident Concern Form. • Please provide as much detail as possible. • These forms are available by paper copy at your Site Manager’s office or can be sent electronically by request. • If the Site Manager is the subject of the complaint, please skip to step 4. • If you need assistance with completing the electronic or paper forms, or need translation services, please reach out to either your Site Manager or Resident Services Coordinator for assistance. • If you are unable to locate the form at your building, you can request one by emailing bellwether@bellwetherhousing.org Once the form is complete, you can give it directly to your Site Manager or drop it off in the rent box at the office. Step 3: Your Site Manager will investigate your concern and provide a written response with the outcome within 5 Business Days upon receipt. Please note: • If you submit an anonymous concern, we will not be able to respond or provide updates to you directly. • Bellwether is prohibited from discussing resident issues with anyone other than the lease holder(s) unless we have a Release of Information on file that allows us to speak with that person on your behalf. • We must keep resident information confidential, so although our Site Managers will investigate and address concerns presented between neighbors, we are limited in the details that can be provided in our written responses to your Concern and/or Grievance if it involves another resident. Step 4: If you are dissatisfied with the response from your Site Manager, you can resubmit the same Resident Concern and Grievance Form. Make sure to provide details regarding your attempt to resolve your concern with your Site Manager. Once the form is complete, please email it to bellwether@bellwetherhousing.org with the subject “Grievance” or send by mail to: Bellwether Housing ATTN: Grievance 433 Minor Ave N Seattle, WA 98109 After your Grievance is received, you will receive an Acknowledgement of Receipt. Step 5: The Portfolio Manager responsible for your building will make every effort to promptly respond within 15 Business Days. They will carefully consider the written information you provided and review the situation with any Bellwether staff involved. Please note: the Portfolio Manager will investigate whether the issue was addressed with the Site Manager prior to being escalated to a Grievance. If that step did not occur, you could be redirected back to Site Manager for follow up. After thorough review, the Portfolio Manager will provide a written response to inform you of any actions to be taken in response to your Grievance. Please note: This response will be sent to you via email but if we do not have your email address on file, it will be posted to your door in a closed envelope. Step 6: If all the steps above fail to resolve your Grievance, you may appeal the decision with the Director of Property Management. You can email your letter of appeal to bellwether@bellwetherhousing.org with the subject “Grievance Appeal” or send by mail to: Bellwether Housing ATTN: Director of Property Management 433 Minor Ave N Seattle, WA 98109 Include as much documentation and information that you can with your appeal letter. The Director’s review is the final appeal level for resident concerns or grievances at Bellwether. The Director will do their best to respond within 15 Business Days of appeal receipt. If concerns/grievances are brought to the Director or any other members of Bellwether’s Leadership Team without the resident following the Resident Concern and Grievance Process, the correspondence will be distributed to the Portfolio Manager and Site Manager for follow up. Bellwether Housing welcomes qualified residents without regard to race, color, religion, creed, ancestry, political ideology, sex, marital status, age parental status, national origin, sexual orientation, gender identity, disability, Section 8 housing subsidy, or use of a service animal. BW provides reasonable accommodations to persons with disabilities. If you need this document in an alternate format, please speak with a BW staff person. Resident Concern and Grievance 03/2022 Previous Next
- Self Certification | bellwetherhousing
< Back Previous Next Rent and Access Self Certification Residents can download their annual self-certification packet from the link below. AR_Self_Certification_packet_(fillable_with_signature) .pdf Download PDF • 1.88MB Previous Next
- 2019 Annual Report | bellwetherhousing
2019 Annual Report So much has changed since we began 2020, and I find it almost surreal to place myself back in 2019. But I am very happy for this opportunity to reflect on what was very real last year - Bellwether was busy building stable communities, providing families with access to opportunity, and giving people a place to call home. Susan Boyd, CEO CEO Letter Susan Boyd, CEO Writing the introductory letter for our annual report is always an exercise in reflection. We send this report out after our financial statements for the year have been fully audited, which typically doesn’t happen until summer of the following year. So we are always sharing with you the activities and events of a year we left behind several months ago. This year, it feels less like a reflection and more like the retelling of a dream. Read More I feel happy when I wake up. It’s a weight off the shoulders to have the ability to save money and be able to actually live your life again. Diana, resident Pictured here with Anuar and Kita the pup in their apartment at The Parker. A Shared Future in Queen Anne Anuar & Diana's Story When Anuar and Diana decided to move in together, finding a home wasn’t easy. They needed an apartment close to downtown, with enough space for the couple and Diana’s young son Julian, near good schools, transportation, and parks. It also had to be affordable on Anuar’s salary as a baker. * After several months of searching, they found the perfect two-bedroom apartment at The Parker Apartments in the Queen Anne neighborhood. Read More May 2019 Bellwether Wins Construction Awards Anchor Flats Won an ABC Merit Award Arbora Court won a PCBC Gold Nugget Award The Cambridge renovation won the ABC Eagle of Excellence Award and the ABC Excellence in Construction Award Fanose and her children; having fun in the hallways; the community room at Arbora Court. Growing Homes A Year Later at Anchor Flats and Arbora Court In 2018, Bellwether opened Arbora Court, in the University District, and Anchor Flats, in South Lake Union. Both buildings have great access to transit, neighborhood amenities, schools, and job centers. But our vision went beyond creating 200 new homes in great locations. We envisioned residents weaving into neighborhood life and building community. During 2019, this goal came to life as residents settled into their new homes. Read More The roof deck at Anchor Flats has been transformed into a lush garden, pictured below. May 2019 Putt Putt Our 3rd Annual Putt Putt featured clever costumes, mini golf, and tasty beer from four Ballard breweries. Thanks to our amazing Putt Putt teams and breweries, we raised $1,960 to support our Resident Services Coordination Program! June 2019 Building Opportunity Launch 200 guests joined us at the Amazon Spheres to kick off the Building Opportunity Campaign. Guests learned how to invest in affordable housing. We ended the night with $2.4M pledged. Building Opportunity Reaches Goals Capital Campaign In 2019, Bellwether Housing launched the Building Opportunity, a campaign to raise $9M to build 750 new apartments through donations, grants, and impact investments. The campaign, which was originally set to span three years, hit several milestones this year. Read More August 2019 REEL At Real Estate Emerging Leaders (REEL), industry professionals joined us for a lively happy hour. In partnership with Puget Sound’s leading commercial real estate organizations, the event raised over $16,000 for Bellwether! Bellwether Entrusted with Two Buildings UCHA transferred Mary's Boathouse and Sortun Court to Bellwether With staff and board retiring, University Congregational Housing Association (UCHA), an affordable housing operator, chose to dissolve their nonprofit. UCHA wanted to entrust their mission and legacy of providing affordable housing. That’s why they transferred two properties to Bellwether Housing. Sortun Court and Mary’s Boat House are small affordable apartment buildings, mostly with larger family-sized two and three-bedroom apartments. Bellwether is honored to assume ownership of these buildings and continue to steward them. October 2019 Closer to Home Our largest and most successful event yet, the 9th annual Closer to Home Luncheon welcomed over 700 supporters and raised $430K. Nikole Hannah-Jones delivered a powerful speech in which she challenged us to confront and address segregation in Seattle: "White people created segregation, have maintained it, and have to undo it." 2019 Diversity, Equity, and Inclusion Work Actions & Accountability In 2019, we continued our diversity, equity and inclusion (DEI) work, with a focus on anti-racism. Our 2019 initiatives included: Recruitment and Compensation We started listing salary ranges for every job we post to increase gender and racial pay parity. We stopped asking for and using pay history as the basis for salary offers. By using this practice in the past, we perpetuated pay disparity for people of color, women and people with disabilities. We stopped asking for salary history in 2019 and we corrected compensation disparities in 2020. Read More November 2019 Ballard Brewed 500 beer lovers packed Hale’s Palladium to support affordable housing. Friends and neighbors enjoyed donated beer from ten Ballard breweries, listened to live music, and raised over $16,700 for Bellwether! 2019 Financials Thank You to Our 2019 Supporters! Frequently asked questions $100,000+" J. Peter Shapiro $10,000 to $99,999" Courtney Jolicoeur Marlan Kay Peter Larsen Peter Miller and Jean Johnson MA Tucker Paul Weiden $5,000 to $9,999" Mary Allen John and Maria Bliss Andrew Cox Sheri Flies Deva and Orin Hasson Terry Miller Alice Shobe and Eric Svaren Marni and Charles Wright $2,500 to $4,999" Jeff Bernard Gabriel Grant and Allegra Calder Duane Leonard Diane and Nicholas Lovejoy Dana and Harry Matsumoto Dylan Simon $1,000 to $2,499" Kristin Acker Jerrid Anderson Virginia Anderson Rebekah Bastian Amy Besunder Dhiraj and Agni Bhatt Frank Bosl Susan Boyd David and Dawn Bozeman Heather Bunn Bart Cima and Micki Brunner Steve Clagett and Jennifer Parker Shelly Crocker Rebecca Dale Carlos De Vincenzo Ryan Deal Cheryl DeBoise Philip and Lenore Defliese Barbara Dingfield Lori Dorn Meredith Dorrance and Ken Lederman David Enslow Scott Falkin Peter Goldman Alicia Goodwin and Ryan Kuykendall Maniketh Gopikrishnan Alexandra Harmon Kevin Harrang Michael Hill Suzanne Hittman Jilma Jimenez Christine Langowski Richard Loo Elise Lufkin Todd MacDermid Brad Minogue Peter and Lisa Nitze Yeunbee Park Tom and Michele Parsons Brian Pavlovec John Phillips Daniel Rausch Andrea Sato Kristen and Glen Scott Susan Selman Steve Seward Geoffrey Smith Michael Sweeney C David Taylor John Teutsch Michele Wang Robert Wilson David Zapolsky and Lynn Hubbard $500 to $999 Ryan Ames Steven Armato Mark and Heather Barbieri Julia Beabout David Beitel Fraser and Deirdre Black Mindy and Don Black Jill Blegen Curtis Bray Deborah Burkart Becky and Jim Burns Heather Burns Deanna Calef Elizabeth Canizales Nick Carter Sai Chaleunphonh Suresh Chanmugam Alexis Chartouni Cameron Cohen Sharon Coleman Mark Craig Anthony Daguanno Taryn Marie Darling Robert Davis David Delfs Chuck Depew Jill Domanico Chris Duvall Kathy Feldman Joe Ferguson Katheryn Frierson Norma Fuentes Bobbi Geiger Lindsey Gilbert Jonathan Gill Martin Gleaves James Goldsmith Marty Goodman Christopher Graving Mark Gray Jason Gurney Lisa Gutierrez Jacqueline Hansen Cleita Harvey Jonathan Heller Cheryl Houser Alex Hudson Gerald Johnson Maryellen Johnson Kathleen Joncas Robert Jungerhans Judy Kelley Diana Keys Duane King Gary Kirk Keiko Koizumi Scott Koppelman Charles Korb Dean Kralios and Scot Partlow Chris Lamb Tory Laughlin Taylor Gregory Leddy Thomas Lewallen Betsy Lieberman David Limp Jeff Lundstrom Rebecca Lyman Emily Mannetti Hana Meglic Robin Mendelson Lisa and John Merrill Jessica and Nathan Moch Richard Moore Ian Morrison Simon Ngu Lakshmi Nidamarthi Larry Numata Henry Okafor Peter and Laura Orser Tejal Pastakia Thomas Pehl Ethan Phelps-Goodman Indresen Pillay Andrew Porrini Philip Porter Julie Prince Gary Prince and Meg Goldman Kim Rachmeler Diana Birkett-Rakow and Jeffrey Rakow Mark Reddington and Cary Moon David Reddy Steve Reents Jeff Reibman Meghan Reibstein James Reinhardsen Christopher Roberts Philip Roberts Dina Robinson Reed Rushing Jeff Samdal John Santa Lucia John Schoettler Daniel Seger Alexis Shoemaker Amitabh Singh Heather Smedstad Rhonda Smith and Mario Banchero Tony Souther Robert and Kathleen Spritzer Marc Stiles Rebecca Stum Jillian Rae Sullivan Eric Swanson Aaron Thomson Scott Tinker AL Tintle Daniel Tuttle Blaine and Jo VanDerSnick Spencer Visick and Donna Chavis Troy Wallin Stuart and Lucy Williams Peggy Willingham Cynthia Wilson Guyanna Young Frequently asked questions $100,000+" J. Peter Shapiro $10,000 to $99,999" Courtney Jolicoeur Marlan Kay Peter Larsen Peter Miller and Jean Johnson MA Tucker Paul Weiden $5,000 to $9,999" Mary Allen John and Maria Bliss Andrew Cox Sheri Flies Deva and Orin Hasson Terry Miller Alice Shobe and Eric Svaren Marni and Charles Wright $2,500 to $4,999" Jeff Bernard Gabriel Grant and Allegra Calder Duane Leonard Diane and Nicholas Lovejoy Dana and Harry Matsumoto Dylan Simon $1,000 to $2,499" Kristin Acker Jerrid Anderson Virginia Anderson Rebekah Bastian Amy Besunder Dhiraj and Agni Bhatt Frank Bosl Susan Boyd David and Dawn Bozeman Heather Bunn Bart Cima and Micki Brunner Steve Clagett and Jennifer Parker Shelly Crocker Rebecca Dale Carlos De Vincenzo Ryan Deal Cheryl DeBoise Philip and Lenore Defliese Barbara Dingfield Lori Dorn Meredith Dorrance and Ken Lederman David Enslow Scott Falkin Peter Goldman Alicia Goodwin and Ryan Kuykendall Maniketh Gopikrishnan Alexandra Harmon Kevin Harrang Michael Hill Suzanne Hittman Jilma Jimenez Christine Langowski Richard Loo Elise Lufkin Todd MacDermid Brad Minogue Peter and Lisa Nitze Yeunbee Park Tom and Michele Parsons Brian Pavlovec John Phillips Daniel Rausch Andrea Sato Kristen and Glen Scott Susan Selman Steve Seward Geoffrey Smith Michael Sweeney C David Taylor John Teutsch Michele Wang Robert Wilson David Zapolsky and Lynn Hubbard $500 to $999 Ryan Ames Steven Armato Mark and Heather Barbieri Julia Beabout David Beitel Fraser and Deirdre Black Mindy and Don Black Jill Blegen Curtis Bray Deborah Burkart Becky and Jim Burns Heather Burns Deanna Calef Elizabeth Canizales Nick Carter Sai Chaleunphonh Suresh Chanmugam Alexis Chartouni Cameron Cohen Sharon Coleman Mark Craig Anthony Daguanno Taryn Marie Darling Robert Davis David Delfs Chuck Depew Jill Domanico Chris Duvall Kathy Feldman Joe Ferguson Katheryn Frierson Norma Fuentes Bobbi Geiger Lindsey Gilbert Jonathan Gill Martin Gleaves James Goldsmith Marty Goodman Christopher Graving Mark Gray Jason Gurney Lisa Gutierrez Jacqueline Hansen Cleita Harvey Jonathan Heller Cheryl Houser Alex Hudson Gerald Johnson Maryellen Johnson Kathleen Joncas Robert Jungerhans Judy Kelley Diana Keys Duane King Gary Kirk Keiko Koizumi Scott Koppelman Charles Korb Dean Kralios and Scot Partlow Chris Lamb Tory Laughlin Taylor Gregory Leddy Thomas Lewallen Betsy Lieberman David Limp Jeff Lundstrom Rebecca Lyman Emily Mannetti Hana Meglic Robin Mendelson Lisa and John Merrill Jessica and Nathan Moch Richard Moore Ian Morrison Simon Ngu Lakshmi Nidamarthi Larry Numata Henry Okafor Peter and Laura Orser Tejal Pastakia Thomas Pehl Ethan Phelps-Goodman Indresen Pillay Andrew Porrini Philip Porter Julie Prince Gary Prince and Meg Goldman Kim Rachmeler Diana Birkett-Rakow and Jeffrey Rakow Mark Reddington and Cary Moon David Reddy Steve Reents Jeff Reibman Meghan Reibstein James Reinhardsen Christopher Roberts Philip Roberts Dina Robinson Reed Rushing Jeff Samdal John Santa Lucia John Schoettler Daniel Seger Alexis Shoemaker Amitabh Singh Heather Smedstad Rhonda Smith and Mario Banchero Tony Souther Robert and Kathleen Spritzer Marc Stiles Rebecca Stum Jillian Rae Sullivan Eric Swanson Aaron Thomson Scott Tinker AL Tintle Daniel Tuttle Blaine and Jo VanDerSnick Spencer Visick and Donna Chavis Troy Wallin Stuart and Lucy Williams Peggy Willingham Cynthia Wilson Guyanna Young
- Important Contact Information | bellwetherhousing
< Back Previous Next Rent and Access Important Contact Information Bellwether Housing Administrative Office (206) 623.0506 bellwether@bellwetherhousing.org Utility Companies Seattle City Light 206-684-3000 Puget Sound Energy 1-888-225-5773 Comcast Cable TV/Internet 1-800-934-6489 CenturyLink Telephone/Internet 1-866-642-0444 Wave Broadband 1-866-928-3123 Emergency Numbers In an emergency, call 911 Seattle Police Department non-emergency line 206-625-5011 Previous Next
- Legal Notices | bellwetherhousing
< Back Previous Next Moving Out Legal Notices What does a 30-day Pay or Vacate Notice mean? A 30-day notice is a notice to a resident to pay rent or vacate the unit. Once given, the tenant has 30 full days in which to pay rent to the landlord in full. If rent is not received in full, the landlord may start the eviction process. What does a 30-day Comply or Vacate Notice mean? A 30-day notice is a notice to the resident to comply with the terms of the Rental Agreement or Rules and Regulations. The notice will state three things: first, the section of the Lease, Rules and Regulations, or statute that the resident has violated (i.e. payment of utilities or quiet enjoyment for the other tenants); second, the specific conduct that violated the rental agreement or rule (i.e. having loud parties or an unauthorized occupant); and third, what actions the resident must take to come back into compliance. Once given, the tenant has 30 full days within which to comply. If the notice has not been complied with after the 30 day period management may begin eviction procedures. A 30-day notice has a lifespan of 60 days. If the violation occurs again within 60 days of the service of the notice, the landlord may begin the eviction action. Previous Next
- Discriminatory Harassment | bellwetherhousing
< Back Previous Next Policies Discriminatory Harassment Bellwether does not tolerate acts of harassment based on a person’s race, color, ancestry, sex, disability, creed, religion, age, national origin, marital status, political ideology, parental status, sexual orientation, gender identity, use of a service animal, use of a Section 8 voucher or other protected class. If you believe you have been the victim of discriminatory harassment by another resident or a Bellwether employee, please report it in writing to your Site Manager who will initiate an investigation. Previous Next
- Weather Safety | bellwetherhousing
< Back Previous Next Security Weather Safety It’s great to prepare for extreme weather conditions, like snowstorms and heat waves, in advance. Stay stocked up on food, prescriptions, and other daily essentials. If you need help accessing food and medical supplies, contact your Resident Services Coordinator. If you drive, make sure that your car is filled with gas In icy conditions, be cautious to avoid falls and accidents. Wear shoes with traction and use walking sticks if needed for extra stability. When possible, avoid going out when there is snow or ice. DO NOT space heaters. Space heaters are not allowed at Bellwether because they are a fire risk. Every apartment has heat. If there is a problem with your heaters, please alert your Site Manager for Maintenance to assess. If there is a power outage, use battery powered lights. Keep these lights where it is easy to find them. During a power outage do not use candles near flammable materials. Keep candles or lanterns out the of the reach of children. Do not use grills, generators, or other gas-powered appliances in your home or anywhere on the property due the dangers of carbon monoxide poisoning. Acts of nature will happen, and it is best to wait them out versus engaging in any risky behaviors. If you need help building an emergency kit, contact your Resident Services Coordinator Previous Next
- Housing Washington | bellwetherhousing
Housing Washington 2024 Bellwether Housing's Download our brochures: Projects in Development Development Consulting Development Partnerships
- Partner With Us | Bellwether Housing
Become a Development Partner Bellwether is committed to the development of safe and healthy housing in communities that serve the needs of its working population. Since its inception in 1980, Bellwether has fostered very strong relationships with local officials, state agencies, community leaders, residents, lenders, and investors to facilitate development. These relationships are vital to the success of both Bellwether and its residents. Given our commitment to long-term ownership and maintenance, Bellwether also recognizes the need to build homes that will be financially and physically stable well into the future. The team has a combined 50 years of development experience, including expertise in the use of public resources to create housing and structure financially complex transactions. In particular, Bellwether specializes in the use of the Low-Income Housing Tax Credit, as well as the Historic Tax Credit, to create the equity necessary to capitalize a project. Are you interested in becoming a development partner? Or do you own a property you’d like to develop? Contact our Development Team today! Contact Us Vice President for Development Jovan Ludovice 206-623-0506 Send an email
- Reporting Security Incidents | bellwetherhousing
< Back Previous Next Security Reporting Security Incidents Let us know about any safety issues you encounter. This helps us keep track of what’s happening at buildings. You can share with your property manager, resident service coordinator, by calling us at 206-623-0506 or emailing bellwether@bellwetherhousing.org . Emergencies If you or someone else are in immediate danger, call 911 if you are able and feel safe doing so. Consider requesting "fire and rescue only" when appropriate (i.e., for behavioral health issues). Non-Emergency Safety Issues For non-emergencies requiring a police response, such a reporting a theft or filing a crime report call: Seattle Police Department Non-Emergency Line: (206) 625-5011 Tukwila Police Department Non-Emergency Line: (206)-241-2121 Theft If there is a theft, contact the police non-emergency lines listed above. Then, please write an email or note to your Property Manager ASAP. This provides a written record of the issue and is proof in the event legal action is taken. If the building office is open, you can call your Property Manager directly. The site manager may unavailable immediately to respond, so this is why reports of non-emergency incidents should be put in writing. If you need help writing a report or need translation services, please contact your Resident Services Coordinator. If there is an emergency during business hours, call the police and call the office. The police are best equipped to handle urgent issues and reports of theft. Previous Next



