Maintenance

My ______ is broken, what do I do?

Fill out a Maintenance Request form online.

Or, there are paper forms outside your building’s office. Drop the paper form off with your Site Manager or in the rent box.

When will maintenance come to my apartment?

Landlord/Tenant law requires Bellwether to respond within:

• 24 hours for loss of heat, hot water or electricity

• 72 hours for loss of use of your refrigerator, oven, or dishwasher

• 10 days for all other maintenance issues.

Most Bellwether work orders are completed within one week. Please note that during the pandemic, our Maintenance Team is prioritizing urgent repairs.

Can maintenance let me into to my apartment?

Maintenance does not respond to resident lockouts. See instructions for lockouts under the” Keys” heading of the FAQs.