When will Maintenance come to my apartment?
According to Landlord Tenant Law, the following are the required response time to maintenance issues:
Loss of heat, hot/cold water, electricity or is hazardous — 24 hours to respond
Loss of use of refrigerator, oven, dishwasher, or other fixture provided by Landlord — 72 hours to respond
All other maintenance items — within 10 days
If you request to be given 48 hours’ notice or to be present during the maintenance work, there may be a scheduling delay.
Resident lock-outs are not responded to by the Maintenance Office.
Do you prefer to fill out a paper form?
Paper copies of this form are available at every building. You can also download and complete the PDF version and submit it to your Building Manager.