Covid-19 Resources for Residents
A Message from Bellwether
We've heard from many residents about how corona virus is impacting their daily lives. Many residents have lost work and are dealing with economic and personal impacts. We hear you. We know this is a stressful, uncertain time, especially with finances. We're in this together and we're here to help.
Frequently asked questions
Do I still need to pay rent?
What's Bellwether's rental policy right now?
Due to the corona virus pandemic, we have made the following temporary changes to our rent policy. These changes will be in effect throughout the eviction moratorium in Seattle.
Rental payments remain due in full and payable as of the first of each month.
- We will accept partial payments for rent.
- We will not charge late fees for non-payment of rent.
- We will not initiate eviction proceedings or issue legal notices for any resident due to non-payment of rent.
- For residents not able to pay their rent (partial or full), Property Management and Resident Services are here to connect residents to available resources. Please reach out to tell us about your situation. We want to help you.
- On a monthly basis, we will send a summary to each resident who has outstanding rent itemizing the amounts that remain owing and payable.
- Once we resume normal operations, residents will be allowed to pay back outstanding rent over a nine-month period with a documented payment plan. Please work with your site manager to develop a payment plan, if you need one.
- Unfortunately, we cannot reduce rent due to our financial obligations to our lenders and partners.
- We may update this policy as the situation evolves.
I'm worried I won't be able to pay my rent because of the coronavirus.
We know this is a stressful and scary time for many residents. We're here to help you and support you during this difficult situation.
Can I set up a payment plan for my rent?
Yes. Once we resume normal operations, residents will be allowed to pay back outstanding rent over a nine-month period with a documented payment plan. Please work with your site manager to develop a payment plan, if you need one. On a monthly basis, we will send a summary to each resident who has outstanding rent itemizing the amounts that remain owing and payable.
If I can't pay rent because of coronavirus, will I lose my housing?
No. Our priority is keeping all residents housed. The last thing residents need is to be worried about losing their homes. We are here for you and we will work with you to keep you in your apartment.
Can I get a rent reduction?
Unfortunately, we cannot offer rent reductions right now due to our financial obligations to our lenders and partners. We want to help you as much as possible - please reach out to your Resident Services Coordinator and or Site Manager. The more they know about your situation, the more they can work with you to find resources and support tailored to your unique needs.
Health and Safety
What is Bellwether doing to keep my building clean and safe?
Cleaning 2x at all our buildings, focusing on high-touch surfaces
Cleaning 3x a day at our buildings that serve seniors and others at higher risk (Meridian Manor, Security House, First & Vine, Tate Mason, & Genesee)
Prioritizing cleaning over other operations including unit turns, unit inspections and work orders
Only addressing emergency work orders at buildings; rescheduling work orders if a resident is sick
- Site Management working behind closed doors and conducting operations by phone and email
- Using phone and email as primary methods to communicate with residents; no walk in appointments permitted.
How long will this last?
We don't know how long the corona virus pandemic will last in Washington State right now. We know that the uncertainty is scary. We're in this together, no matter how long it lasts.
What should I do if I'm sick?
How can I prevent myself and others from getting sick?
When am I requred to wear a face mask or cloth face covering?
How is Bellwether advocating for residents right now?
Bellwether is actively advocating and working with partners such as United Way, The Seattle Foundation and the City of Seattle to establish a rental assistance program to assist residents in our city experiencing financial hardship during this time. We are advocating to City, State and the Federal government for resources to be made available to those in need.
How can I help advocate for resources?
Many residents have contributed their stories to help advocate for more rental assistance resources. To share your story for Bellwether's advocacy efforts, email your resident services coordinator.
We also encourage you to contact your State, County and City elected officials to share your stories and needs.
Are the Bellwether administrative offices open?
No. Our administrative offices in South Lake Union and Capital Hill are closed until further notice. All staff who can work remotely are doing so.
What resources are available to residents?
A list of the most frequently needed resources is available on this page. It includes rental assitance, unemployement, food assistance, childcare resources, and more.